Page 5 of 22

  Title Copies
Grolier business library: managing credit; how to master the basic skills of credit control 
Year: 1997 
ISBN: 0717297373 
Grolier business library: delivering customer service; how to win a competitive edge through managing customer relationship successfully 
Year: 1997 
ISBN: 0717297403 
Grolier business library: investing in people; how to achieve higher standards and a competitive edge at work 
Year: 1996 
ISBN: 0717285642 
Grolier business library: how to understand finance at work; a guide to better management and decisionmaking 
Year: 1994 
ISBN: 0717297411 
Grolier business library: writing business letters; how to tackle your day-to-day business correspondence successfully 
Year: 1996 
ISBN: 0717297489 
Grolier business library: making decisions; how to develop the skills that make for good decisions 
Year: 1998 
ISBN: 0717285588 
Grolier business library: managing budgets & cash flows; how to set and achieve financial targets in an organisation 
Year: 1996 
ISBN: 071729742X 
Grolier business library: e - business; how to make money running a business on the internet 
Year: 2000 
ISBN: 0717285677 
Grolier business library: conducting staff appraisals; how to manage the process for the benefit of both the organisation and its individual members 
Year: 1997 
ISBN: 071729739X 
Grolier business library: do your own P.R; getting the right publicity for your organisation 
Year: 1995 
ISBN: 0717285650